About Us
Welcome to VIONAREL
At VIONAREL, we believe meaningful jewelry should combine timeless design, exceptional craftsmanship, and everyday wearability. Our collections feature premium moissanite jewelry created for life's most memorable moments, from personal milestones to meaningful gifts.
Whether you're celebrating an engagement, anniversary, birthday, graduation, or simply treating yourself, every VIONAREL piece is designed to be worn, cherished, and remembered.
Who We Are
VIONAREL is operated by QIHENG INC., a registered business based in New York, United States. We are committed to providing customers with high-quality moissanite jewelry, transparent service, and a secure online shopping experience.
Our team works with experienced manufacturing partners and carefully selected materials to create jewelry that offers exceptional brilliance, durability, and lasting value.
Our Jewelry
Our collections include necklaces, earrings, rings, bracelets, and custom-made jewelry featuring premium moissanite stones set in carefully crafted precious metal finishes.
Depending on the design, our jewelry may include:
- Premium Moissanite Stones
- 925 Sterling Silver
- 14K or 18K Gold Plated Finishes
- Carefully Selected Jewelry Settings
- Luxury Gift Packaging
Every product page clearly describes the materials, specifications, and care recommendations so customers know exactly what they are purchasing.
Quality Commitment
Every VIONAREL jewelry piece is carefully inspected before shipment.
We are committed to:
- Accurate product descriptions
- Transparent pricing
- Secure online payments
- Reliable order fulfillment
- Responsive customer support
- Lifetime Limited Warranty against manufacturing defects
Our goal is to provide a shopping experience built on honesty, quality, and customer satisfaction.
Shipping & Customer Service
Most in-stock items are fulfilled from our U.S. warehouse for faster domestic delivery.
Certain custom-made or personalized jewelry is crafted specifically for each order and requires additional production time before shipment. Estimated processing and delivery times are clearly explained in our Shipping Policy.
If you ever need assistance, our customer support team is available to help with orders, shipping, returns, warranty requests, and product questions.
Email: support@vionarel.com
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Our Promise
At VIONAREL, we believe trust is earned through transparency, reliable service, and consistently delivering products that meet customer expectations.
From secure checkout to careful packaging and dedicated after-sales support, every step of our process is designed to provide confidence throughout your shopping experience.
Thank you for choosing VIONAREL.
We look forward to being part of your meaningful moments.